Frequently Askedquestions
Table of Content
Getting Started
Workspaces & Projects
Assets & Content
AI & Contextual Chat
Collaboration
Reviews & Feedback
Publishing & Sharing
Roles & Permissions
Security & Privacy
Organizations
Pricing & Billing
Why Nurama?
Getting Started
What is Nurama?
Nurama is a collaborative workspace where teams can organize projects, upload and manage assets, collaborate through contextual discussions, gather feedback, review submissions, and publish outcomes from a single platform.
Who is Nurama for?
What problem does Nurama solve?
Can I use Nurama on my own?
Can teams use Nurama?
Do I need technical knowledge to use Nurama?
How is Nurama different from Google Drive?
How is Nurama different from SharePoint?
How is Nurama different from Notion?
How is Nurama different from project management tools?
Workspaces & Projects
What is a workspace?
A workspace is the top-level environment that contains projects, users, permissions, and organizational data.
What is a project?
Can a workspace contain multiple projects?
Can projects be private?
Can I invite other people to projects?
Can projects have different permissions?
Assets & Content
What is an asset?
An asset is any item uploaded or created within a project, such as documents, images, videos, presentations, or other project content.
What file types are supported?
Can I upload PDFs?
Can I upload images?
Can I upload videos?
Can I upload multiple files at once?
Can I organize assets?
Can I annotate assets?
Can annotations be discussed?
Can I replace an uploaded asset?
AI & Contextual Chat
What can Nurama's AI do?
The AI can provide contextual assistance based on project content and assets.
Can I chat with project assets?
Can I ask questions about uploaded documents?
Can the AI summarize content?
Can the AI compare multiple assets?
Can the AI help understand project context?
Does the AI understand project discussions?
Can AI assist with reviews?
Collaboration
Can multiple people collaborate in the same project?
Yes.
Can team members discuss assets?
Can discussions be linked directly to content?
Can users leave comments?
Can conversations be retained as project history?
Can I see previous discussions?
Can external collaborators participate?
Can collaborators have different permissions?
Can collaboration happen in real time?
Reviews & Feedback
What is a review?
A structured process where stakeholders evaluate project content and provide feedback.
Can I invite reviewers?
Do reviewers need full access to the project?
Can reviewers leave comments?
Can reviewers annotate content?
Can feedback be tracked?
Can review history be retained?
Can multiple reviewers participate?
Publishing & Sharing
What does Publish mean?
Publishing allows project content or outcomes to be shared beyond the project workspace.
Can I share project outputs?
Can I publish externally?
Can published content be unpublished?
Yes. The same button used to publish an item can also be used to unpublish it.
Can access be restricted?
Roles & Permissions
What user roles exist?
Administrator; Project Owner; Creator; Reviewer.
What can Administrators do?
What can Project Owners do?
What can Creators do?
What can Reviewers do?
Can access be restricted by project?
Can external users have limited access?
Security & Privacy
Who owns uploaded content?
The customer owns their content.
Is my data private?
How is access controlled?
Does Nurama support MFA?
Does Nurama support SSO?
Is Nurama GDPR compliant?
Organizations
Can departments have separate projects?
Yes.
Can agencies manage multiple clients?
Can consultants use Nurama?
Can universities use Nurama?
Can public sector organizations use Nurama?
Can workspaces be isolated from one another?
Pricing & Billing
Are reviewers charged?
No. Reviewers are not charged. Only Creator/Internal Team seats require a paid subscription.
Are there usage limits?
Can I cancel at any time?
Why Nurama?
Why not just use email?
Important project knowledge becomes fragmented across inboxes and is difficult to retrieve later.
Why not just use ChatGPT?
Why not use multiple tools together?
How does Nurama reduce knowledge loss?
How does Nurama help when team members leave?
How does Nurama improve collaboration?
